Configuration Failed agent

Question

Hi ,i’m facing an issue with automox agent installation where its  ends up with an error massage saying “Configuration failed “ Running Automox Agent compatibility check...  - `C:\Program Files (x86)\Automox\amagent.exe --checkcompat` failed.        Error checking compatibility: server returned HTTP status 420: No certificate attached to request.             PostInstall_CompatibilityCheck:  failed to configure access key Reporting agent installation error... Installation result reported to IRS: True Current Agent service status is STOPPED. failed.

jack.smith · Answer

Looks like a good one to consult support on. I’m not sure the history of the device you see this issue on, but was thinking maybe this function that does a cleanup of Automox could be handy before you re-install if this was a previously working agent.https://help.automox.com/hc/en-us/articles/5872233470868-Cannot-Uninstall-Automox-Agent

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