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Real-time Investigation and Resolution with Remote Control

  • September 14, 2022
  • 2 replies
  • 188 views

Gina
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  • Automox Employee
  • 6 replies

Taking remote control of a user’s device can be the most effective way to resolve their issue quickly. But the jostling between yet another tool can make it complicated and slow your response time. 

 

Unlock faster, easier troubleshooting with Automox Remote Control! Now, you can access, investigate, and fix issues on Windows 10 and 11 devices from the same cloud-native console and agent you use for endpoint management. With Remote Control (limited availability), you’ll consolidate your tools down to a single solution that shortens your time to resolution while keeping your users happy and productive. It can’t get any easier than that!

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2 replies

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This is great news!

 

The link on the article does not work, is there a new link please?

 

https://help.automox.com/hc/en-us/articles/8243089790612-Remote-Control-Module


Gina
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  • Author
  • Automox Employee
  • 6 replies
  • December 28, 2022
Ahmed Warsame wrote:

This is great news!

 

The link on the article does not work, is there a new link please?

 

https://help.automox.com/hc/en-us/articles/8243089790612-Remote-Control-Module

 Hi Ahmed, 

Thanks so much for catching the bad link! Here is the working link - https://help.automox.com/hc/en-us/articles/11277931153684-Remote-Control-Module

Gina


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