AutomoxAutomox
Automox Q&A

Device Status Stuck In Rebooting or Refreshing State

NC_Tech1
July 15, 2023 at 1:16 pm UTC
#automox

I have a couple of computers stuck in bad states on the console, one in Rebooting and another in Refreshing.

I have tried uninstalling the agents, but that is not helping…. When they get readded they are right back to their bad state again.

 

Is there anything else i can do?

This discussion is archived and closed to replies. Continue it in the Automox Community Slack.

Discuss on Slack

Replies (1)

SophiaAXJuly 18, 2023
#1

Hey there, can you send in a support ticket so our team can look further into this issue? So sorry it’s happening! I know you’ve also had to submit a support ticket for another issue and I hope that’s been resolved now as well.

Back to all discussions