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Automox Agent is not compatiable

clvnzhang1203
November 1, 2022 at 8:38 pm UTC

Hello,

 

I had installed the Automox Agent on some of our Windows Server vms but it shoes Not Compatiable. Any thoughts on this?

 

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Replies (6)

gareth.blakecogginsNovember 1, 2022
#1

Have you checked things like free disk space 3GB or more ?

clvnzhang1203November 1, 2022
#2

Hello @gareth.blakecoggins,

I have checked on all the vms and they have sufficient disk spaces. 

clvnzhang1203November 1, 2022
#3

I think I found the issue, maybe it is our network something is blocking it. It shows Server Unreachable.

gareth.blakecogginsNovember 1, 2022
#4

My next suggestion after confirming hard drive space is / was network connectivity 

AbelablameNovember 3, 2022
#5

Drill into one of them and click the following. it should tell you why it is not compatible

 

BrandonG-AutomoxNovember 8, 2022
#6

Hello,

 

If you are unable to determine the reason for the devices showing as incompatible by using the Compatibility Checklist, then please open a support ticket through our Customer Portal so an engineer can assist.

Cheers,
Brandon

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