Unanswered questions

322 Topics

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anuj.johriRookie
asked in Find & Share Worklets

Script to unhide Cisco Secure Client VPN module

Hi all,  I'm looking for PowerShell to unhide the Cisco Secure Client VPN Module. Cisco Secure Client is already on our machine, but the VPN module is hidden. I want to unhide it.   

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1 month ago
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SophiaAXCommunity Manager
asked in Vulnerabilities

FINAL ROUND: Log4Shell vs Chrome Zero Day | March Vulnerabilities Mayhem

We have reached the final round of March Mayhem where your votes decide which vulnerability is the most infamous! 🎉 Check out the full bracket… Cast your final vote!!

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1 month ago
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VTM9Rookie
asked in Find & Share Worklets

Worklet to first Uninstall Microsoft Office 2019 then install MS Office 2021

Hi, I tried to use the PS script to directly install MS Office 2021 to the client machine that is currently having the MS Office 2019. I’m getting the error message saying “ You have to uninstall MS Office 2019 ….” I’m not sure if possible, but I’m looking for the worklet with script that first to Uninstall Microsoft Office 2019 Pro then install MS Office 2021 Plus after that...Please help if any one got this procedure done successfully.Thank you!

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M
1 month ago
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SophiaAXCommunity Manager
asked in Automate IT Podcast

Starting Your Linux Adventure, From Linux Newbie to Linux Nerd | Automate IT, Ep. 3.

 The latest Automate IT episode is out! Listen on your favorite podcast platform. In this episode, David van Heerden discusses the journey of learning and working with Linux servers. He shares his personal experience of starting with Ubuntu and gradually gaining confidence in navigating the Linux environment. David suggests finding motivation and projects, such as using Home Assistant, to overcome barriers and gain practical experience. We would love to hear your thoughts on this after you listen: Drawing from your personal experiences, what projects or tasks have helped you become more comfortable and familiar with the Linux environment?

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1 month ago
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SophiaAXCommunity Manager
asked in Automox Insiders Podcast

Diving into Linux and More with Systems Engineer Ted Harapat | Automox Insiders, Ep. 3

The Automox Insiders podcast episode with Maddie Regis and Ted Harapat is out now! Listen on your favorite podcast platform! In this episode, Maddie interviews Ted, a senior systems engineer at Automox, about his role and expertise in Linux. Ted shares his background and interest in technology, as well as his journey to becoming a systems engineer. Ted provides valuable advice for IT professionals on navigating Linux and encourages them to explore and learn by doing. We would also love to hear your thoughts on the following: How do you think early exposure to technology can shape one's career and interest in specific areas like Linux (just like in Ted’s journey)? 

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1 month ago
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FerOzRookie
asked in Find & Share Worklets

Delete cashed credentials on Mac

Can you suggest any way to delete cashed credentials on a Macbook via Automox? Just to give context: We have an unreturned asset that we see user is online. We are trying to prevent user using it any further

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F
1 month ago
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AOkanovicRookie
asked in Patch Tuesday

Has anyone else run into the -2145124318 error message during Windows Cumulative Updates?

I’ve noticed some hosts, especially most of our Windows 11 Enterprise endpoints, will run into an error when trying to apply the monthly Microsoft Cumulative update. The error is a bit unusual, and I haven’t been able to find much on it while researching. The error doesn’t seem to be tied to any Windows Update service/connectivity issues. What is also weirder, is that these Windows 11 hosts report successfully installing this update the first night they try to update, but then the days after get this error. I’ve seen this error on some Windows 10 hosts, but mainly on Windows 11. It seems to point to the update not being compatible with something on the operating system in some weird way. Anyone else seen this before? InstallMSUpdates : Download failed with ResultCode 4 and HResult -2145124318At C:\Program Files (x86)\Automox\execDir135760191\execcmd584584594.ps1:1826 char:21At C:\Program Files (x86)\Automox\execDir135760191\execcmd584584594.ps1:1826 char:21+                     Install

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A
1 month ago
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rscottRookie
asked in Patch Tuesday

Ubuntu ARM support ?

Are there any plans to support ARM ubuntu builds? We’d like to start using them on AWS, but lack of Automox support is the only thing stopping us.

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1 month ago
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laurencechildsnsNovice
asked in Find & Share Worklets

uninstall DELL Support Assist

Hi Allwe’ve noticed DELL Support Assist started running an agent task that is hogging major amounts of system RAMwe have a dispersed user population so I'd like to look at uninstalling the DELL Support Assist application from our remote users via Automox, has anyone managed to uninstall DELL SA remotely?cheers :)

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1 month ago
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neothebatRookie
asked in Find & Share Worklets

How do I delete payloads from my worklet?

I have many worklets that I need to update the payload on but there is no way to remove previously uploaded payloads, only to upload more.I tried overwriting the previous payload by uploading another with the same name but I just get a error.The only work around I found is to delete the worklet and recreate it, which can be quite a chore. Is there a better way?

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2 months ago
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Maulik_BusaNovice
asked in Find & Share Worklets

Critical patch policies keep failing

Hi Everyone, im trying to figure out why critical patch policies is keep failing with below error code(ignore OpenVPN). its happening to almost 70 percent of device.. i tried restarting windows update services to find out if that resolve the issue but so far no luck. any suggestion this would be highly appreciated.Thanks    Failed to apply patches ("OpenVPN Connect" "Remote Desktop" "2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441)" "FileZilla Client" "AWS Command Line Interface v2"): Error: OpenVPN Connect is unable to patch because it is currently runningInstallMSUpdates : Install failed with ResultCode 4 and HResult -2145124318At C:\Program Files (x86)\Automox\execDir177495117\execcmd237205320.ps1:1727 char:17+                 InstallMSUpdates $lst+                 ~~~~~~~~~~~~~~~~~~~~~    + CategoryInfo          : NotSpecified: (:) [Write-Error], WriteErrorException    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,I

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2 months ago
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joseRookie
asked in Industry Discussion

Automox export list for Qradar IBM

greetings with everyone,Is there automox compatibility with Qradar SIEM?I am investigating, if anyone has a similar case, could you give me some guidelines to follow the best path?

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2 months ago
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Stuart LairdRookie
asked in Vulnerabilities

Patching already running software

Does the autogenerated worklet for Patch Only use the MSIRESTARTMANAGERCONTROL=”Disable” flag for attempting to patch running software or can we have an option to enable that? Given modern compliance requires patching Critical in 2 days rolling the dice on a first checkin Patch policy to try to beat autostart software is not viable.  Using Worklets is also not viable as they would require manual updating when a new patch became available. What are people doing, or what is considered best practise for things like Teams Machine-Wide, WebEx and Zoom.  We use WebEx for our phones and Zoom and Teams and whatever other client meeting software is required.

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2 months ago
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slammertNovice
asked in YAY

Automox Level II Practitioner Exam passed!!

 

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2 months ago
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slammertNovice
asked in YAY

Automox Level 1 certificate passed!

 

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2 months ago
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KirkHNovice
asked in Find & Share Worklets

Cloudflare WARP fails to update, running.

Automox supports the updating of cloudflare warp, per this url: https://www.automox.com/patching/software/cloudflare-warp-clientHowever, when it attempts the update, we’re having a number of issues. First, is that the update most often just fails stating Cloudflare was running. Of course it’s running, it runs all the time. :) Second, is that if an update fails, the laptops network stack is quite impacted. This is more of a WARP client issue, but it needs to be accounted for. What is the best practice way to patch the Cloudflare WARP client with Automox. Anyone with tips on how to handle patching and updating CF WARP, please share. I have been quite unimpressed by CF WARP / ZeroTrust so far, it’s borderline snake-oil.

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K
2 months ago
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jfranciscoRookie
asked in Using Automox

Microsoft Teams failing to apply patch because it is currently running.

Any solutions to the output below? We have such low compliance because everyone uses Teams. Failed to apply patches ("Teams Machine-Wide Installer..."): Error: Microsoft Teams is unable to patch because it is currently running.

4
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2 months ago
Afonso_Alves_31
Afonso_Alves_31Pro
asked in Find & Share Worklets

Worket to Upgrade VMware tools

Just checking if somebody here in the community created a worklet that upgrades vmware tools and works?

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MarkH-Automox
2 months ago
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IceCreamRookie
asked in Find & Share Worklets

Keyboard and languages user

Hi,Anyone use policies for config languages and keyboard layout?Worklet ou scrypt for this?Thx for help.

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2 months ago
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srheinsPro
asked in Find & Share Worklets

Join Workstatins to Domain

Is it possible to create a worklet that will join a workstation to a corperate domain?  Has anyone attempted this before?

4
S
2 months ago
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rscottRookie
asked in Watercooler

Is ARM support coming any time soon (or at all)?

We'd like to switch some of our AWS instances over to Graviton, for the cost/performance improvements, but there isn't currently an Automox agent for ARM.Is this something in the roadmap, or should we be considering an alternative patch management platform which does support it?

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JasonK-Automox
2 months ago
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csajewiczRookie
asked in Find & Share Worklets

Uninstall Adobe Acrobat DC (2015) / Install Adobe Acrobat DC (Cloud)

Is there already a worklet using the “AcroCleaner” tool to uninstall an older version Adobe Acrobat DC (2015), and then install the newest Adobe Acrobat DC (cloud/subscription) all in one worklet?   I’m trying to cobble something together but struggling.  Any help would be appreciated.

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jack.smith
2 months ago
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webmastercjRookie
asked in Find & Share Worklets

Remotely wipe Mac

Is there a way to remotely wipe Macs either through worklet or script using Automox? Essecially looking for something similar to a factory reset. I found a post for Windows but not Mac. Thanks for the advice!

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2 months ago
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anuj.johriRookie
asked in Find & Share Worklets

Looking for powershell script to uninstall Rapid7 agent

Looking for a PowerShell script to uninstall the Rapid7 agent from Windows. I used Automox Otto AI to create one (see below), but when I run it, I keep getting “Rapid7 Insight Agent is not installed on this machine.” I checked the system, and the software is installed, so I know it exists.  ======================# Otto AI Generated Code# ======================# Uninstall Rapid7 Insight Agent$uninstallString = Get-ItemProperty -Path "HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\*" | Where-Object {$_.DisplayName -like "*Rapid7 Insight Agent*"} | Select-Object -ExpandProperty UninstallStringif ($uninstallString) {    Write-Host "Uninstalling Rapid7 Insight Agent..."    Start-Process -FilePath "msiexec.exe" -ArgumentList "/x $uninstallString /qn" -Wait    Write-Host "Rapid7 Insight Agent has been uninstalled."}else {    Write-Host "Rapid7 Insight Agent is not installed on this machine."}

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jack.smith
2 months ago
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ajamayaNovice
asked in Find & Share Worklets

List of process names not application names

Working on a  worklet script to kill all of the processes of applications that automox supports on the windows side of things from here https://help.automox.com/hc/en-us/articles/5352042232084-Third-Party-Software-Support) but does anyone have the process names that show up when you run “Get-Process” from command prompt? For instance, Google Chrome = chrome or Microsoft Excel = EXCEL? We have found that automox cannot update applications if they are open which is different coming from SCCM that forced closed applications to install. 

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jack.smith
2 months ago
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