I think I figured out what’s going on here. Most of our users have Skype for Business installed through the Office Installation, in which case it’s not in Add/Remove programs, so there’s nothing we can really do without uninstalling office
and getting a customer Office install from MS. So, we can just forget this whole thing.
We are still very interested in checking for, installing and updating Microsoft Teams. Teams does seem to be a deperate component that appears in Add/remove programs. Can you check for an update on how that’s coming with your Engineer?