Root Cause Analysis for the August 10th-11th Outage

We at Automox wanted to share the details of an outage that we had last week by providing a Root Cause Analysis. You may have noticed on the Automox Status Page during that time and if not can view the entire posting at If you are not set up to receive alerts please subscribe by clicking the button on that page. Thank you for your patience while we formalized our response. If you should have any questions about the content or need further details please log a ticket at or email our VP of Customer Experience at

RCA August 10-11.pdf (30.2 KB)