As an MSP, we need the ability to notify our customers when their scheduled device group is complete. Looking to the community to see if anyone has accomplished what we’re looking to do!
Currently, Automox has the ability to notify on an individual device basis, but not when an entire group is finished. This notification also does not discriminate between device groups or users, so if you subscribe to the notification, you get an email for every patch action for every device in the org vs a summary for the entire group when it completes.
To work around this, we’ve abstracted the patch execution into a PowerShell GUI that allows us to execute the policy, automatically check the command queue every so often for each individual device until we can ensure patching is complete, and then automatically pull a summary of each device’s status (e.g. outstanding patches, reboot required) in the group, wrap it all up into a nice email and then send that to our customer’s email address based on which customer is responsible for the devices in that group (this information is stored outside Automox in a ‘scheduling table’). However, this prevents us from being able to take advantage of out-of-box functionality like scheduling and other future potential enhancements.
I’ve thought about trying to ingest/parse the native email notifications to wrap up into a group summary, but still can’t think of a way to know when an entire device group is patching/complete without extracting the execution of the policy from the console.
Does anyone else need this or figured out a way to accomplish ‘Device Group complete’ (or Policy complete) notifications instead of individual device notifications?