How is transitioning your userbase to work from home going?

Fortunately it’s been fairly smooth for us, thanks to the great work of our sysadmin @Mark-AX. He made sure that we had everything we needed with our VPN setups, and Zoom licenses. Thankfully we were all already on laptops, so we didn’t have to order a bunch of new hardware.

How’s the process going for everyone? What’s the biggest struggle? VPN licensing? Finding laptop hardware? Training your users?

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We were already setup to mostly work from home and 90% the people don’t need to utilize the VPN for most of their work. So for us, it has been pretty smooth.

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That’s good. I’ve been reading nightmare stories on Spiceworks and reddit.com/r/sysadmin about people having to take 1000 calls a day to help new wfh people figure out the VPN setup. And that’s after they sent out instructions to everyone.