Error from performRequest("install", body)

I was re-installing the Automox agent on a device where it had been removed, and now I get the error below in the log:

Error from performRequest(“install”, body): Post https://api.automox.com/install: dial tcp 44.236.226.107:443: connectex: No connection could be made because the target machine actively refused it.
2021/09/28 10:25:46 main.go:370: ERROR: client.DoInstall(): Post https://api.automox.com/install: dial tcp 44.236.226.107:443: connectex: No connection could be made because the target machine actively refused it.

Has anyone else experienced this before?

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Just checked with support and they said it was a firewall issue, hope that helps!

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:point_up_2: Came here to suggest this. :wink:

Thanks for the help. I’m in the process of waiting for our network engineer to re-configure the firewall in our lab.

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Yeah, if the fw does any kind of content filtering or IDS/IPS, you might need to whitelist us.