Curious to know if anyone has come across an issue with Automox not grabbing the bios serial number after performing an agent installation?
We have found that a few VMs in our environment fail to register the serial number within the Device Details screen yet we can verify on the VM itself that it can retrieve the serial number okay e.g. wmic bios get serialnumber
Have tried removing and re-adding the agent but not sure what else we can do to remediate.
We have a support ticket in already but figured I’d see if anyone else in the community has come across this before.
Thanks in advance!