Question

Automox API and Freshservice integration

  • 17 November 2022
  • 0 replies
  • 24 views

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Hi Eveyone,

 

I’m researching whether what I’m trying to do is feasible or not. 

I’m trying to trigger a webhook on freshservice workflows The idea is to trigger a prepatch email when a patching ticket is placed and another one after the ticket has been completed. 

 

Question is. Is there a way to trigger a prepatch report and send it through mail by using the automox API ? so far I couldn’t find a way to do it. 

 

 

Thanks for any help

Diego

 

 


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