Question

Automox Agent is not compatiable

  • 1 November 2022
  • 6 replies
  • 78 views

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Hello,

 

I had installed the Automox Agent on some of our Windows Server vms but it shoes Not Compatiable. Any thoughts on this?

 


6 replies

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Have you checked things like free disk space 3GB or more ?

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Hello @gareth.blakecoggins,

I have checked on all the vms and they have sufficient disk spaces. 

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I think I found the issue, maybe it is our network something is blocking it. It shows Server Unreachable.

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My next suggestion after confirming hard drive space is / was network connectivity 

Drill into one of them and click the following. it should tell you why it is not compatible

 

Userlevel 2
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Hello,

 

If you are unable to determine the reason for the devices showing as incompatible by using the Compatibility Checklist, then please open a support ticket through our Customer Portal so an engineer can assist.

Cheers,
Brandon

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