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Are users seeing the notifications???

  • 15 September 2022
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I’m getting complaints from users about their systems rebooting multiple times a day on both Windows and macOS. Is there a way to see if users are getting the the automox notifications?

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Best answer by jack.smith 16 September 2022, 23:33

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On Windows you can look at C:\ProgramData\amagent\amagent.log

2022/09/14 11:55:29 notifications_windows.go:131: Saving notification result: &{ 7899197134 [NOW] }
2022/09/14 11:55:29 mqclient.go:369: Pushing result...
2022/09/14 11:55:30 cmd.go:233: Accepted command ID: 7899211785
2022/09/14 11:55:30 cmd.go:234: Command type: execCmd
2022/09/14 11:55:30 cmd.go:236: Command Name: Reboot
2022/09/14 11:55:30 cmd.go:145: Executing command: 7899211785
2022/09/14 11:55:30 cmd.go:146: Execution Started at 2022-09-14 16:55:30.2164827 +0000 UTC
2022/09/14 11:55:30 cmd_windows.go:151: runScript: Running with PowerShell validation enabled
2022/09/14 11:55:31 cmd_windows.go:201: Command End -- elapsed 1.096441s
 

On Mac you can look at  /var/­log/amagen­t/amagent.­log

>cat /var/­log/amagen­t/amagent.­log | grep "Syst­em Reboo­t Requi­red"

2022/07/28 07:26:49 notifications_darwin.go:195: Triggering notification with these arguments: [-title "System Reboot Required" -message "To keep the company safe your Mac will reboot for security patches." -closeLabel "Close" -actions "Now","1 hour" -group "com.automox.notifications" -timeout "14340"]

 

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