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932 Topics

Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

New Third Party Title Added this Week!

We’re excited to announce that Automox now supports patching for the following third-party application: YubiKey Manager Windows/macOS  We’ll share third-party titles that are in progress and coming soon as well as they become available!Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. Have a great weekend! 

0
Gina-Automox
11 hours ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

New Third-Party Titles Added this Week!

We’re excited to announce that Automox now supports patching for the following third-party applications:  3Dconnexion 3DxWare Windows ePlayer Pro  macOS  We’ll share third-party title that are in progress and coming soon as well as they become available!Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles.

0
Gina-Automox
7 days ago
sparrowhawk
sparrowhawkNovice
asked in Using Automox

Automatically disable patch after specified number of failed attempts

This doesn’t happen too frequently, thankfully, but when it does it can be very frustrating for end users.A patch that requires a reboot fails to install so Automox tries again on the next scheduled run. As I find I have to run schedules often to keep up with the number of patches, this can mean that a user has to reboot every day.What I’d like is the ability to disable a patch after a number of failed attempts so that this doesn’t happen. I’d also like to be notified about this so that we can investigate the cause.As we get too many failure notifications we’ve actually turned these off for now anyway.Does anyone have any thoughts or suggestions on this?Thanks

1
sparrowhawk
8 days ago
S
sethhallRookie
asked in Using Automox

Patching and Completion Notification

Hello, I would like to notify end users once their patching is completed so that they know if it is okay to shut down their device.If a device is shut down, logged out, or put in sleep mode, the patching will fail. I’ve noticed this multiple times with testing on different devices. There is no real way for an end user to know when their patches have been updated. Furthermore, on Automox I am able to see each “Device Status” as “Refreshing” when updates are being conducted, and “Ready” once they are complete.I would like confirmation that Refreshing = Patching. With that wording it is a little confusing.I have ran manual patches on certain devices that will begin “refreshing” and after completion, they will turn to the “ready” state. Although I will still see the same patches needing an update in the “Software” section of the device. Does anyone know why this is happening? It is as if the patch runs and after completion nothing actually happened with those items that needed to be patche

5
sparrowhawk
8 days ago
C
csmith6Rookie
asked in Using Automox

Group Parameter in MSI Installer

Good Afternoon,I’m planning on deploying via GPO using MSI.  I’ve gotten the ACCESSKEY entry added to the MSI using Orca.  I was hoping to assign device group membership as well.  Could someone please provide the syntax for this?  I haven’t had any luck, and am not finding any documentation.  I tried the following with no success:Property: GROUPValue: “Default/Parent Group/Device Group”Thanks!

2
C
11 days ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Third-Party Updates

The team is busy at work this week and we’ll have updates to share soon. In the meantime, don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. 

0
Gina-Automox
14 days ago
D
dhobrechRookie
asked in Using Automox

Incorrect Machine Restart States

Hi there,I’ve been experiencing an issue on certain clients where the Automox device section states “Reboot Required” even when a reboot has been administered, in some cases multiple times. I’ve tried manually restarting, restarting from the Automox client, CLI restarts, etc. The message is persistent. This seems to only apply to macOS devices. Any ideas?Best,Dane

6
M
16 days ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Newly Added Third-Party Support and Coming Soon!

We’re happy to report that Automox now supports patching for the following third-party application: Microsoft SQL Server Management Studio 20 Windows  And, the following titles are in progress and coming soon*: ePlayer Pro by Johnson Controls macOS GPL Ghostscript Windows Microsoft Visual Studio Build Tools 2022 -  Fall 2021 LTSC Windows Microsoft Visual Studio Enterprise 2022 -  Fall 2021 LTSC Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.    

0
Gina-Automox
21 days ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

This Week's Third-Party Support Additions!

We’re excited to announce that Automox now supports patching for the following third-party applications: Asana macOS Dependency Agent by Microsoft Windows  When we have titles in progress or coming soon, we’ll list those here as well!Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles.

0
Gina-Automox
28 days ago
Shereen-Automox
Shereen-AutomoxAutomox Employee
posted in Product Updates

New AXU Courses: Level II Certificate Exam, Automation Maturity Playbook, Automating Patch Tuesday

Hi Automox Community! Here’s the latest content in AXU to keep you ahead of the game: Level II Practitioner Exam - Level up your game and score a certificate to boast about!Automation Maturity Playbook - Unlock the power of automation with our playbook featuring 10 essential plug-and-play patch policies.Automating Patch Tuesday - Say goodbye to patching headaches! Learn to navigate Microsoft's Patch Tuesday with confidence and efficiency. AXU is always adding new content to help you make the most of Automox. Let us know what you’d like to see in the university! 

0
Shereen-Automox
1 month ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Third-Party Support Additions and Coming Soon!

We’re excited to announce that Automox now supports patching for the following third-party applications: exacqVision VMS Client  Windows/macOS HeidiSQL Windows ideaMaker by Raise3D macOS Snagit 2024 Windows/macOS  And, the following titles are in progress and coming soon*: Asana macOS CutePDF Writer Windows Dependency Agent by Microsoft Window UltraVNC Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.  

0
Gina-Automox
1 month ago
A
aldomoroRookie
asked in Using Automox

How to enforce Macos reboot after Macos patching

Hi I would need some adviceI use policy “Patch recently released macOS updates”. It shows a pop-up window and if user click on “patch”, e.g. MacOS 14.3.1 is upgraded to 14.4. But I see it has two IFIf user does not click on “patch” button, MacOS is not updated If he does it, MacOS is not restarted. There is just notification in Settings icon, but my users ignore it. Is not there any way to enforce patching even if user does not click “Patch” button? Is not there any way how to significantly show to user he should reboot? And if he does not reboot, reboot is forced e.g in 48 hours? Thank you for you helpAldomoro

1
MarkH-Automox
1 month ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Update: Third-Party Support Additions and Coming Soon

We’re excited to announce that Automox now supports patching for the following third-party applications: Adobe Acrobat Reader 2020 Classic (MUI) Windows/macOS Nudge macOS  And, the following titles are in progress and coming soon*: exacqVision VMS Client by Johnson Controls Windows/macOS HeidiSQL Windows ideaMaker by Raise3D macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different 

0
Gina-Automox
1 month ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Update: Third-Party Titles Coming Soon!

We’re excited to announce that Automox is working on the following third-party applications that are in progress and coming soon*:  Asana macOS Adobe Acrobat Reader 2020 Classic (MUI) Windows/macOS CutePDF Writer Windows exacqVision VMS Client Windows/macOS HeidiSQL Windows ideaMaker by Raise3D macOS UltraVNC Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

0
Gina-Automox
1 month ago
J
jfranciscoRookie
asked in Using Automox

Microsoft Teams failing to apply patch because it is currently running.

Any solutions to the output below? We have such low compliance because everyone uses Teams. Failed to apply patches ("Teams Machine-Wide Installer..."): Error: Microsoft Teams is unable to patch because it is currently running.

4
S
1 month ago
jack.smith
jack.smithAll Star
asked in Using Automox

Mac OS Automox Remote Control would like to record this...

Anyone have a guide on setting up MDM to approve this? 

1
jack.smith
1 month ago
Afonso_Alves_31
Afonso_Alves_31Pro
asked in Using Automox

Patching Adobe Creative Cloud

Does automox has an adobe creative cloud patch coming up?

5
jack.smith
1 month ago
Carson
CarsonRookie
posted in Using Automox

Feature request: Direct Uninstall via Automox Console!

While the need to install critical software is often urgent, we are finding the need to track and remove unwanted software to be equally pressing in some cases. I see that substantial and ongoing work is being done on Automox Worklets which uninstall software. That leads me to wonder whether tracking and removal of software might some day go “mainstream” in Automox and be managed directly through the Automox console. For example, perhaps there could be an Automox Policy which reports ALL packages installed on an end point and can be used to trigger uninstall logic on some subset of these. Am I totally off-track here? Please enlighten!

3
J
1 month ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Third-Party Weekly Update (New Support and Coming Soon)!

We’re excited to announce that Automox now supports patching for the following third-party application: GCompris Educational Software Windows/macOS  And, the following titles are in progress and coming soon*: CutePDF Writer Windows GitKraken macOS ideaMaker macOS ImageGlass Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different.  

0
Gina-Automox
2 months ago
A
ArcherFXNovice
asked in API & Integrations

USE API to get all software and what Automox can patch and not patch

I am looking for a PS script to get a list of all software installed in our environment and determine which ones Automox can patch and which ones cannot be patched by Automox. Thanks 

7
L
2 months ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Third-Party Weekly Support Update

We’re excited to announce that Automox now supports patching for the following third-party applications:  Amazon Chime macOS Greenfoot Windows/macOS  And, the following titles are in progress and coming soon*: GCompris Windows/macOS HP Support Assistant Windows ideaMaker Windows/macOS  Don’t forget to check-out our third-party support catalog to find the most up-to-date coverage of our third-party supported titles.  *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different. 

0
Gina-Automox
2 months ago
R
Ryan-ATGRookie
asked in Using Automox

Automox install failing on Mac

While running this command: sudo launchctl load /Library/LaunchDaemons/com.automox.agent.plistI am seeing this error:Load failed: 5: Input/output errorTry running `launchctl bootstrap` as root for richer errors===I’m installing Automox on a Mac from the installer file.  I can see the Mac from the Automox console.

1
S
2 months ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Third-Party Software Updates for the Week

We’re excited to announce that Automox now supports patching for the following third-party applications: Canva Windows/macOS ezCheckPrinting Windows Garmin Express Windows/macOS grepWin Windows Hot Potatoes Windows NoMachine Enterprise Client Windows/macOS Webex by Cisco Windows/macOS ¹Now supports both Windows and macOS! And, the following titles are in progress and coming soon*: GCompris Windows/macOS Greenfoot Windows/macOS HP Support Assistant Windows ideaMaker Windows/macOS  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different 

0
Gina-Automox
2 months ago
Gina-Automox
Gina-AutomoxAutomox Employee
posted in Product Updates

Weekly Progress Update: Third-Party Support Additions and Coming Soon!

We’re excited to announce that Automox now supports patching for the following third-party applications: Gpg4win Windows Graphmatica Windows  And, the following titles are in progress and coming soon*: Canva Windows/macOS ezCheckPrinting Windows Garmin Express Windows/macOS Google Web Designer Windows/macOS grepWin Windows Hot Potatoes Windows NoMachine Enterprise Client Windows/macOS Webex by Cisco Windows  Don’t forget that our third-party support catalog is always available to find the most up-to-date coverage of our third-party supported titles. *Disclaimer: As these titles are still in-process, Automox cannot guarantee the eta for third-party support as working with every vendor is different 

0
Gina-Automox
2 months ago
F
filemodRookie
asked in Using Automox

Known Behavior of execmd.ps1?

Looking to validate events from an EDR related to amagent activity.  Are these known behavior?The script C:\programdata\amagent\execdir775765479\execcmd799295514.ps1 attempted to create a viewable window, by calling the function "CreateWindowExW". The operation was successful.The script C:\programdata\amagent\execdir775765479\execcmd799295514.ps1 attempted to modify the next instruction to execute in the process "C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe". The operation was blocked and the application terminated by Cb Defense. 

4
F
2 months ago
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