Error from performRequest("install", body)

  • 28 September 2021
  • 4 replies
  • 97 views

Userlevel 2
Badge

I was re-installing the Automox agent on a device where it had been removed, and now I get the error below in the log:


Error from performRequest(“install”, body): Post https://api.automox.com/install: dial tcp 44.236.226.107:443: connectex: No connection could be made because the target machine actively refused it.

2021/09/28 10:25:46 main.go:370: ERROR: client.DoInstall(): Post https://api.automox.com/install: dial tcp 44.236.226.107:443: connectex: No connection could be made because the target machine actively refused it.


Has anyone else experienced this before?


4 replies

Userlevel 6
Badge

Just checked with support and they said it was a firewall issue, hope that helps!

👆 Came here to suggest this. 😉

Userlevel 2
Badge

Thanks for the help. I’m in the process of waiting for our network engineer to re-configure the firewall in our lab.

Yeah, if the fw does any kind of content filtering or IDS/IPS, you might need to whitelist us.

Reply